How to Complete Individual Identity Verification (KYC)

How to Complete Individual Identity Verification (KYC)

1. On the SIQO app homepage, tap “Me” at the bottom right.

2. In the Settings menu, select “KYC Verification.”

3. Choose your preferred verification level. Tap “Apply Now" after choosing your KYC level.
      

4. The system will redirect you to a secure verification page provided by Sumsub. Follow the on-screen instructions to upload the required documents and complete the verification process.
   


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